• Your GP (valid for 12 months from your 1st appointment)

• Another clinician or other colorectal surgeon (valid for 3 months)

• Your GP can choose from any of the below options:

• 1) Fill in a referral form on this website

• 2) Contact us directly

• 3) Provide you with the completed referral letter

• Your referral letter (or email at contact@drsuatchinng.com prior to your visit)

• Medicare card

• Private health insurance details

• Copies of any medical imaging or laboratory results that you might have

• Your list of regular medications

• Registration form: click here

• English

• Cantonese

• Mandarin

• Interpreting services are available for other languages (please notify staff when making an appointment)

To ensure you get the rebates you are eligible for, read the following:

• Private Health Insurance companies do not pay for outpatient consultations.

• Medicare rebates are available if you are eligible and you have a valid doctor’s referral letter addressed to Dr Suat Ng prior to the appointment

• Our office may process your medicare rebate electronically and if successfully transmitted, you will receive your funds within 3-5 working days.

• Reduced fees for pensioners and health care card holders are available only with a valid card.

• Fees are payable on the day of the service. (Credit Card, Eftpos, Cash)

What are the actual costs?

Initial Consultation

• Standard (30 minutes): $220 minus $78.05 Medicare rebate

• Prolonged consultation (>20 minutes): $250 minus $78.05 Medicare rebate

Subsequent visit

• Standard (15 minutes): $120 minus $39.25 Medicare rebate

• Prolonged review (>15 minutes): $150 minus $39.25 Medicare rebate

Telephone consultation

• New patient (20 minutes): $200

• Review (15 minutes): $100

Cost of surgery in a private hospital

For an insured patient:

• Surgeon fee: Fees vary for each procedure and will be discussed at your consultation. Your private health insurance and Medicare Australia will cover the majority of the Surgeon's fees. However, Dr Ng typically bills a known gap fee - this is typically $500 out of pocket.

• Hospital fee: Private hospitals may require payment depending on your level of insurance coverage. Please check with the hospital at the time of admission.

• Anaesthetist fee: The anaesthetist's office will provide you a quote separately

For medicare eligible, non-insured patients:

• In general, this is discouraged due to the potential for unforeseen costs if your admission is prolonged or if you require additional procedures than what was planned.

• An estimated surgeon's quotation can be provided

• Prepayment is required for surgery and anaesthetic

• You will receive separate quotations for the Hospital Fee and Anaesthetist's Fee.

Cost of surgery in a public hospital

• No gap fee (out-of-pocket charges)

• Please note: no guarantee can be provided that Dr Ng will perform the procedure due to the nature of the public hospital waiting list and Health Department Regulation

Telehealth may be available if you qualify and your condition is suitable. Please refer to your GP about this or ask the staff. A few things are required ahead of your appointment

• A valid referral

• A smartphone or computer: you need to be able to run Skype with a steady internet connection

• A quiet location

• Skype: Skype is a video conferencing app that is free to download from the app store or online, you are required to register this application prior to your scheduled appointment. https://www.skype.com/en